Store Operations Manager

4 weeks ago


Bloomington, Indiana, United States Walgreens Full time
Job Summary

As a Shift Lead at Walgreens, you will be responsible for opening and closing the store in the absence of management, ensuring all required systems are started, and the floor and stock room are ready for the business day. You will also be responsible for opening the back door for deliveries, completing product returns, and providing change as requested to cash registers.

Key Responsibilities
  • Customer Experience: Engage customers and patients by greeting them and offering assistance with products and services. Resolve customer issues and answer questions to ensure a positive customer experience.
  • Operations: Hold store keys to open and close without management as necessary. Assist with and coach other team members to work with warehouse and vendor ordering processes.
  • Inventory Management: Maintain accurate inventory counts and ensure the accuracy of on-hand quantities. Assist with ensuring the Outdate program is followed with team members.
  • Store Maintenance: Assist with exterior and interior maintenance by ensuring clean, neat, and orderly store conditions and appearance.
  • Communication: Serve as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
Requirements
  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.
  • Willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications
  • Prefer the knowledge of store inventory control.
  • Obtains and maintains valid PTCB or ExCPT certification or pharmacy license as required by state.


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