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Distribution Center Operations Manager

1 month ago

Bloomington, Indiana, United States Southwire Company LLC Full time
Job Title: Distribution Center Manager

Southwire Company, LLC is seeking a highly skilled and experienced Distribution Center Manager to lead our Customer Service Center in Monroe Township, New Jersey.

Job Summary:

The successful candidate will be responsible for managing all performance objectives of the site, driving continuous improvement, and developing the site leadership team. This includes managing distribution services, utilizing lean tools, conducting operations in a safe manner, and continuously improving customer experience.

Key Responsibilities:
  • Manage all distribution services, including receiving, storing, shipping, handling returned/damaged goods, maintenance, and administrative activities to ensure customer requirements are met.
  • Utilize lean tools daily to ensure continuous improvement of all KPIs, including safety, quality, customer service, cost, inventory, security, and team member engagement.
  • Conduct operations in a manner that promotes safety in compliance with OSHA & Southwire standards.
  • Continuously improve our customer experience through innovative service offerings and performance in collaboration with sales organization.
  • Create long-range labor needs based upon demand forecasts and sponsor the leadership team to execute on plans.
  • Develop programs to improve operations and present business case to senior leadership.
  • Direct the leadership team and operations warehouse team members to achieve prescribed objectives.
  • Develop and oversee all team members to ensure an efficient and cost-effective operation.
  • Apply sound communication and motivational techniques in leading, supervising, and coaching.
  • Through personal leadership, ensure that a positive and efficient work environment is created and maintained.
Qualifications and Experience Requirements:
  • Bachelor's degree in engineering, business administration, or related degree preferred.
  • 5+ years of proven operations or distribution management experience required.
  • Prior operations manager or value stream manager experience is preferred.
  • Must have a comprehensive knowledge of all warehouse operations.
  • Must possess excellent verbal and written communication skills along with exceptional interpersonal skills.
  • Must be able to interface and communicate effectively within the organization, with business units throughout the company, and with external customers/agents.
Competencies:
  • Drives Results
  • Business Insights
  • Values Differences
  • Manages Complexity
  • Communicates Effectively
  • Manages Ambiguity

Southwire offers a competitive compensation package, including 401k with matching, family and individual insurance packages, paid time off, paid holidays, long and short-term disability, supplemental insurance plans, employee assistance program, employee referral program, tuition reimbursement programs, advancement and professional growth opportunities, parental leave, and more.

Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.