Retail Sales Associate

4 days ago


Bloomington, Indiana, United States Puma Full time
Key Responsibilities

As a Retail Sales Associate at Puma, you will be accountable for consistently meeting or exceeding sales and profitability goals. You will provide exceptional customer service, ensuring that every customer has a positive experience within the store.

Key Accountabilities
  • Ensure individual performance consistently meets or exceeds sales, KPIs, and profitability goals through effective customer servicing.
  • Provide consistently high standards of customer experience within the store, adhering to Puma's Brand Values and service standards.
  • Successfully complete all training programs, both domestic and global, to drive results within the store.
  • Attend and participate in Loss Prevention education, training, and awareness programs.
  • Responsible for Loss Prevention and Operational compliance within the store.
  • Communicate merchandise opportunities to the Store Management team.
  • Participate in new store openings and/or store closings, with potential travel required.
  • Responsible for accurately processing sales transactions at the cash desk, operating the POS system, handling forms of tender with accuracy and respect, and applying proper discounts when applicable.
  • Responsible for executing and processing both incoming and outgoing merchandise.
  • Accountable for ensuring execution and maintenance of all Visual guidelines, guaranteeing the visual presentation of the store meets or exceeds Puma standards.
  • Maintain the physical condition of the store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
  • Required to comply with all Policies & Procedures, operational core competencies, and key accountabilities.
  • Abide by all requirements necessary to maintain a safe and compliant working and shopping environment, reporting all instances when this is not achieved to a member of the management team.
  • Required to work non-traditional hours, including weekends, evenings, and holidays, with potential overtime required in this position.


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