Retail Operations Manager

2 days ago


Bloomington, Indiana, United States Massage Envy Full time
Overview

At Massage Envy, we're dedicated to empowering our team members to deliver exceptional customer experiences. We're seeking a highly motivated and experienced Retail Manager to join our team.

Key Responsibilities
  • Recruit, train, and supervise a high-performing team to drive sales and customer satisfaction
  • Manage budgets, maintain financial records, and optimize store operations
  • Develop and implement sales strategies to meet or exceed sales targets
  • Ensure compliance with company policies and procedures
  • Build strong relationships with employees, members, and guests to drive loyalty and retention
Requirements
  • 3+ years of retail or hospitality management experience
  • Proven track record of driving sales growth and improving customer satisfaction
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer
  • Competitive salary and bonus structure
  • Medical, vision, and dental benefits
  • Matching 401(k) plan
  • Employee referral bonus program
  • Employee assistance program
  • Flexible schedule and work-life balance
About Us

At Massage Envy, we're committed to empowering our team members to deliver exceptional customer experiences. We believe in creating a positive and supportive work environment that fosters growth and development.



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