Community Operations Manager

2 weeks ago


Belgrade, Montana, United States 11 Residential Full time

Position Overview
This role is pivotal in managing the daily operations of our residential communities. As a Community Operations Manager, you will ensure the delivery of outstanding service, resident satisfaction, and operational effectiveness across our properties.

Key Responsibilities
- Maintain high occupancy levels through effective resident retention strategies and customized leasing and marketing initiatives.
- Supervise maintenance and leasing teams, delegating tasks, providing training, and ensuring timely task completion.
- Review and approve lease applications, ensuring adherence to company policies and standards.
- Stay updated on market trends and competition to enhance property performance.
- Drive revenue growth while managing controllable expenses, including collections and delinquency control.
- Deliver exceptional customer service to residents, addressing any issues or concerns promptly.
- Oversee maintenance operations to ensure timely service request completion and quality standards adherence.
- Cultivate positive relationships with vendors and negotiate contracts effectively.
- Coordinate resident engagement activities and communications, including newsletters and community events.
- Prepare and present financial and marketing reports to stakeholders in a timely manner.
- Manage property budgets while adhering to financial guidelines and purchasing protocols.
- Conduct regular property inspections to maintain aesthetic appeal and address maintenance needs.
- Collaborate with leadership and Human Resources on recruitment, performance management, and employee relations.
- Assist other properties as needed to support overall operational objectives.
- Perform any additional duties as assigned by management based on business needs.

Qualifications
- Minimum of 2 years of experience in managing multifamily properties.
- Experience with Low Income Tax Credit (LIHTC) properties is preferred.
- Bilingual in English and Spanish is a plus.
- Proficient in Yardi Property Management Software and Microsoft Office.
- Familiarity with Fair Housing laws is essential.
- High school diploma or equivalent (GED) is required.
- Valid driver's license is necessary.
- A strong emphasis on integrity, compassion, teamwork, inclusion, growth, and customer service.

Compensation and Benefits
- Base salary range: $65,000 to $70,000 annually, plus a $2,500 sign-on bonus.
- Opportunities for performance-driven bonuses.
- Comprehensive medical, dental, and vision insurance.
- Health savings account and 401(k) with a 4% company match.
- 30% Employee Rental Discount.
- Mileage stipend for travel-related positions.
- Paid Time Off, including vacation, sick leave, and holidays.
- Opportunities for growth and development.

Physical Requirements
- Ability to perform work in a professional office environment and use standard office equipment.
- Regularly required to sit and move about various work environments to train and monitor compliance.
- Effective verbal communication with employees, co-workers, and customers in person and by phone.
- Travel to various worksites may be required, including overnight stays.

EEO Statement
11Residential is committed to providing equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or any other protected status in recruitment, hiring, promotion, and other employment terms and conditions.



  • Belgrade, Montana, United States Modern Machinery Full time

    Job SummaryWe are seeking a highly skilled and experienced Service Operations Manager to join our team at Modern Machinery. As a key member of our service department, you will be responsible for managing the day-to-day operations of our Shop and Field Service Technicians, ensuring that our customers receive exceptional service and support.Key...


  • Belgrade, Montana, United States BrightView Landscape Development Full time

    Position at BrightView Landscape Development At BrightView, we pride ourselves on building exceptional teams that thrive in a supportive environment. If you envision a rewarding career, imagine being part of a premier team where your potential can truly shine. We are currently seeking a Site Operations Manager. Can you see yourself in this role? Your...


  • Belgrade, Montana, United States Belgrade Public Schools Full time

    Position: Head Custodian Reports To: Custodial Supervisor, Building Principal, and Facilities Director Work Hours: 6 AM - 2:30 PM Status: Overtime eligible, MPEA Bargaining Unit Compensation: $16.25 to $17.85 per hour, plus an additional $1.10 per hour based on experience. Benefits: Competitive benefits package and state retirement plan available. Shift:...


  • Belgrade, Montana, United States Belgrade Public Schools Full time

    Position: Head CustodianReports To: Custodial Supervisor, Building Principal, and Facilities DirectorSchool: Belgrade Public SchoolsWorking Hours: 6 AM - 2:30 PMStatus: Overtime eligible, MPEA Bargaining UnitCompensation: $16.25 to $17.85 per hour, plus an additional $1.10 per hour based on experienceShift: Monday through Friday, with potential changes...


  • Belgrade, Montana, United States Jet Aviation Full time

    Job Category: Customer Standards & ServicesPosition Overview:The Customer Service Operations Manager is tasked with overseeing the daily functions of the customer service division, ensuring the effective management of customer service staff.This role is pivotal in upholding exceptional customer service standards, adhering to operational protocols, and...


  • Belgrade, Montana, United States Taco Bell Full time

    About the RoleThis position will pay $27.00 per hour depending on experience and shifts worked. We are looking for restaurant Shift Managers to join the CLC Restaurant Team in working for one of the most innovative brands out there.You'll help manage the business, delight our customers with a great experience, and lead our people to achieve team goals. We...


  • Belgrade, Montana, United States Williams Plumbing Williams Civil Construction Full time

    Job SummaryWe are seeking a highly skilled Plumbing Foreman to join our team at Williams Plumbing / Williams Civil Construction. As a key member of our operations team, you will be responsible for overseeing the installation, maintenance, and repair of all plumbing systems.Key ResponsibilitiesInspect the work site to determine methods of operation and supply...


  • Belgrade, Montana, United States Connexion Systems & Engineering, Inc. Full time

    Job OverviewPosition: Senior IT Operations SpecialistContractual Role with Potential for Permanent PlacementCompensation: $65-$78 per hourReporting To: Chief Information OfficerThe IT Department plays a crucial role in the organization, focusing on the enhancement and support of the company's technological framework and its personnel. As our Aviation sector...


  • Belgrade, Montana, United States The Grounds Guys Full time

    Position Overview:As a Business Operations Leader, you will play a crucial role in overseeing the daily functions of the organization. Comprehensive Management: You will be responsible for the overall management of business operations, ensuring that all processes run smoothly and efficiently.Team Development: Your keen observation skills will allow you to...


  • Belgrade, Montana, United States Connexion Systems & Engineering, Inc. Full time

    Job OverviewWe are looking for a meticulous and proactive Financial Operations Specialist to enhance our accounting division. In this capacity, you will be instrumental in facilitating our financial processes by managing a variety of monetary transactions, with a particular emphasis on credit card reconciliations. Your duties will encompass overseeing...


  • Belgrade, Montana, United States Bridger Aerospace Full time

    About Bridger AerospaceBridger Aerospace is a premier aerial firefighting organization located in Belgrade, Montana, dedicated to supporting frontline firefighters with cutting-edge technology and aerial fire suppression systems. Established in 2014, we have rapidly expanded from operating a single aircraft to managing a substantial Air Attack fleet,...


  • Belgrade, Montana, United States Taco Bell Full time

    Compensation: This role offers a competitive hourly wage of $27.00, based on experience and shift availability. We are seeking Restaurant Operations Supervisors to become part of the CLC Restaurant Team, representing one of the most dynamic brands in the industry. In this role, you will oversee daily operations, ensure customer satisfaction, and guide our...


  • Belgrade, Montana, United States Dynojet Research, Inc. Full time

    About the RoleDynojet Research, Inc. is seeking a highly skilled and experienced Procurement Specialist to join our procurement team. The ideal candidate will play a key role in sourcing, negotiating, and purchasing materials, components, and services necessary for our operations.Key ResponsibilitiesStrategic Sourcing: Identify, evaluate, and establish...

  • Staff Accountant

    2 days ago


    Belgrade, Montana, United States Ind Hemp LLC Full time

    Job Title: Staff AccountantJob Summary:Ind Hemp LLC is seeking a highly skilled Staff Accountant to join our team. As a key member of our finance department, you will be responsible for providing financial support to our business operations. This role will involve working closely with our accounting team to ensure accurate and timely financial...

  • Staff Accountant

    19 hours ago


    Belgrade, Montana, United States IND HEMP LLC Full time

    Job Title: Staff AccountantIND HEMP LLC is seeking a highly skilled Staff Accountant to join our team. As a key member of our finance department, you will play a crucial role in supporting the growth and success of our hemp oilseed and fiber processing business.Key Responsibilities:Financial Operations: Assist in the day-to-day accounting functions,...


  • Belgrade, Montana, United States Williams Plumbing Williams Civil Construction Full time

    Position OverviewSalary: Starting at $27+/hr (Dependent on Experience)Are you passionate about driving trucks while enjoying the comfort of being home every night and on weekends? Do you possess a Class A CDL and have an exemplary safety record? If you seek excellent benefits, paid time off, and a robust 401(k) match, then the Truck Driver role at Williams...

  • Staff Accountant

    14 hours ago


    Belgrade, Montana, United States IND HEMP LLC Full time

    Job Title: Staff Accountant**Job Summary:**IND HEMP LLC is seeking a highly skilled Staff Accountant to join our team. As a key member of our finance department, you will be responsible for ensuring the accuracy and timeliness of our financial information. This role will work closely with our Senior Accountant, Controller, and other team members to achieve...


  • Belgrade, Montana, United States Holiday Station Stores - Workday Full time

    Job SummaryWe are seeking a highly motivated and experienced Store Manager Trainee to join our team at Holiday Station Stores - Workday. As a Store Manager Trainee, you will be responsible for leading a team of retail sales associates and providing exceptional customer service to our customers.Key ResponsibilitiesLeadership and ManagementRecruit, hire, and...


  • Belgrade, Montana, United States Midway Rental Full time

    Job SummaryWe are seeking a skilled Heavy Equipment Technician to join our team at Midway Rental. As a key member of our operations, you will be responsible for the maintenance and repair of our equipment fleet.Key ResponsibilitiesEquipment Maintenance: Perform routine maintenance and repairs on a variety of heavy equipment, including diesel and gasoline...


  • Belgrade, Montana, United States Summit Fire & Security Full time

    Job SummaryThe Customer Service Representative position at Summit Fire & Security is a dynamic role that requires exceptional communication skills and a passion for delivering top-notch customer service. As the first point of contact for internal and external customers, you will be responsible for providing administrative and general office support to the...