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Front Desk Representative

2 months ago

Chicago, Illinois, United States Qonten Full time
Front Desk Representative Job Description

We are seeking a highly organized and detail-oriented Front Desk Representative to join our team at Qonten. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients and clients.

Key Responsibilities:

  • Answering phone calls and responding to routine customer inquiries
  • Checking patients in and out, verifying insurance information, and taking messages
  • Managing front desk operations, including ordering supplies and maintaining inventory
  • Providing administrative support to the medical department
  • Rotating through lobby desks, front offices, and call center to ensure seamless service

Requirements:

  • 6 months experience in a customer service/front desk role or a graduate of a front office/medical office program
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package