Service Delivery Specialist
6 days ago
Job Summary:
We are seeking a highly skilled and dedicated Service Navigator to join our team at Trinity Alliance of the Capital Region, Inc. This role will play a critical part in our mission to promote healthy families and improve communities.
Key Responsibilities:
- Establish and maintain professional relationships with clients, service providers, and other staff to ensure seamless continuity of care.
- Provide case management, crisis intervention, and make referrals to ancillary services as part of a team.
- Ensure all family members participate in community programs by connecting them with programs and maintaining communication between family and program staff.
- Communicate with and engage non-custodial parents to offer support services and assist them in reconnecting with the family/children.
- Maintain regular communication with family service providers to ensure timely completion and submission of all required paperwork.
- Foster relationships with schools to monitor school attendance and address any school issues.
Requirements:
- AA, BA preferred and minimum of one year direct experience working with children and families.
- Experience working with individuals and families from different cultural and socioeconomic backgrounds.
- Valid NYS Driver's License required.
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