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Patient Care Coordinator

2 months ago

San Diego, California, United States Prenuvo Full time
Job Title: Patient Care Concierge

About Prenuvo

Prenuvo is a pioneering healthcare company that is transforming the way healthcare is delivered. Our mission is to provide proactive healthcare solutions that prioritize patient well-being and convenience.

Job Summary

We are seeking a highly skilled and compassionate Patient Care Concierge to join our team in San Diego. As a Patient Care Concierge, you will be responsible for managing patient interactions from booking to post-scan follow-up, ensuring a seamless and personalized experience.

Key Responsibilities

  • Manage patient communication through phone, email, and in-person interactions
  • Provide pre-scan support, including appointment reminders and medical intake form assistance
  • Coordinate patient arrivals and intake, including identity verification and payment processing
  • Escort patients to the scan room and provide scan instructions
  • Provide post-scan support, including report distribution and follow-up calls
  • Monitor and maintain clinic cleanliness and organization

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Industry experience in customer support or healthcare is an asset
  • Strong attention to detail and ability to maintain patient confidentiality

What We Offer

  • A competitive hourly wage starting at $28.99
  • Opportunities for growth and professional development
  • A dynamic and supportive team environment

Equal Opportunity Employer

Prenuvo is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.