Claims Examiner
2 days ago
We are seeking a skilled Injury Adjuster to join our team at USAA. As a dedicated professional, you will work to adjust non-attorney involved soft tissue bodily injury claims, ensuring that our members receive fair and efficient claims resolution.
This hybrid role requires an individual to be in the office 3 days per week. The position can be based in one of the following locations: Colorado Springs, CO; Phoenix, AZ; San Antonio, TX; Chesapeake, VA; or Tampa, FL.
Responsibilities:
- Determine legal liability and evaluate, negotiate, and settle claims in compliance with state laws and regulations.
- Investigate loss details and confirm coverage.
- Develop and maintain strong relationships with members and internal stakeholders.
- Solve complex problems and make sound judgments.
- Prioritize tasks and manage multiple projects simultaneously.
- Communicate effectively with team members, vendors, and internal stakeholders.
Requirements:
- A high school diploma or general equivalency diploma.
- 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims.
- A working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations.
- Aquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.
Preferred Qualifications:
- 2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability.
- 1yr Medical experience to include coding and billing or EMT.
- Ongoing Professional Development with a focus on Insurance.
- Bachelors Degree or higher.
- US military experience through military service or a military spouse/domestic partner.
Compensation: $57,970 - $103,870
USAA offers comprehensive benefits, including health, dental, and vision insurance, as well as retirement savings options and paid time off.
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