Customer Service Representative

15 hours ago


Los Angeles, California, United States American Automobile Association Full time
{"h1": "Customer Service Representative - Insurance", "p": "At American Automobile Association, we are seeking a highly motivated and customer-focused Customer Service Representative to join our Insurance Call Center team. As a key member of our team, you will be responsible for providing exceptional customer service to our members, resolving issues, and promoting our products and services.

If you have a passion for delivering legendary service and are looking for a challenging and rewarding career opportunity, we encourage you to apply.

**Key Responsibilities:**

* Provide exceptional customer service to our members through inbound phone calls, emails, and other communication channels
* Resolve customer issues and concerns in a timely and professional manner
* Promote our products and services to our members
* Work collaboratively with our team to achieve sales and customer satisfaction goals
* Stay up-to-date on our products and services to provide accurate information to our members

**Requirements:**

* Prior customer service experience
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and meet sales and customer satisfaction goals
* High school diploma or equivalent

**What We Offer:**

* Competitive hourly rate
* Comprehensive benefits package
* Opportunities for career growth and development
* Recognition and rewards for outstanding performance

**Diversity, Inclusion, and Belonging:**

At American Automobile Association, we are committed to creating a workplace where all employees feel valued, respected, and empowered to succeed. We believe that diversity, inclusion, and belonging are essential to our success and are committed to creating a workplace that reflects the diversity of our members and the communities we serve.

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.

**Equal Opportunity Employer:**

American Automobile Association is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or characteristics.

**Note:**

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic.

**Disclaimer:**

American Automobile Association is not responsible for any errors or omissions in this job posting.

**Contact Information:**

Please do not contact us with unsolicited resumes or applications. We will contact qualified candidates directly.

**Application Instructions:**

To apply, please submit your resume and cover letter through our website.

**Thank you for your interest in American Automobile Association

**

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