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Customer Service Representative
2 months ago
Customer Service Representative
Job Summary:
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Tower Loan. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and concerns in a timely and professional manner.
Key Responsibilities:
- Answer customer inquiries and resolve issues in a friendly and professional manner
- Solicit customers for additional business and promote our services
- Process customer payments and maintain accurate records
- Investigate credit and process loan applications
- Perform clerical activities, including filing and typing
- Prepare and distribute branch reports
- Assist in maintaining a neat and professional office environment
Requirements:
- High school graduate or equivalent experience
- Typing and basic computer knowledge
- Good communication and interpersonal skills
Working Conditions:
This role requires the use of a computer terminal and the ability to speak to and hear customers via the telephone and in person.
About Us:
Tower Loan is a leading provider of financial services, and we are committed to delivering exceptional customer service to our clients. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this role.
