Automotive Service Director
4 days ago
Midas is seeking a highly skilled and experienced Automotive Service Manager to lead our service department and drive business growth. As a key member of our team, you will be responsible for managing and directing all service department activities, ensuring exceptional customer service, and promoting our services to customers.
Key Responsibilities- Customer Service: Deliver exceptional customer service by listening and consulting with customers, following up on services requested, and providing estimated completion times.
- Service Operations: Oversee complete vehicle inspections, make comprehensive recommendations, and build computerized repair orders and source parts.
- Team Leadership: Lead, manage, and train a team of technicians, ensuring they are equipped to provide high-quality services and meet customer expectations.
- Inventory Management: Maintain accurate inventory counts and ensure the overall cleanliness and organization of the facility.
- Business Development: Promote shop service specials, deliver and discuss pricing estimates with customers, and identify opportunities to increase sales and revenue.
- A minimum of 2 years of store or service manager experience.
- General automotive knowledge.
- Excellent customer service disposition.
- Good communication skills.
- Leadership ability.
- Team building skills.
- Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
- Valid driver's license.
$50,000.00 per year.
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Automotive Service Director
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