Collision Center Receptionist

3 weeks ago


Albuquerque, New Mexico, United States Asbury Automotive Group Full time
About Asbury Automotive Group

We are a leading automotive retailer in the United States, committed to providing exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment where team members can thrive.

Job Summary

The Collision Center Receptionist is a key member of our team, responsible for ensuring all calls and customers are greeted in a timely and welcoming fashion. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Ensure maximum productivity, customer service, and cost control
  • Achieve customer service satisfaction standards while facilitating incoming calls and traffic
  • Effectively greet, communicate, and guide customers to appropriate departments for assistance
  • Maintain accurate records and ensure consistent tracking methods are utilized
  • Protect operations by exercising discretion when handling sensitive and confidential information
Requirements
  • High school diploma or equivalent
  • 1+ years of customer service and reception experience in a retail facility
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Attention to detail and ability to maintain accurate records
Benefits
  • Paid holidays and paid time off
  • Deferred holiday pay match
  • Paid training
  • Stock awards (select management and front-line team members eligible)
  • Insurance and retirement benefits
  • Learning and tuition assistance opportunities


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