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Store Operations Manager

2 months ago

Downers Grove, Illinois, United States Kohl's Full time
About the Role

We are seeking a highly organized and detail-oriented Store Support Lead to join our team at Kohl's. As a Store Support Lead, you will play a critical role in supporting the store leadership team and associates in the administrative and operational functions of the store.

Key Responsibilities
  • Support and Resolve Associate and Administrative Needs: Timely execution of store payroll, scheduling, cash office, and supply orders in partnership with the store leadership team.
  • Effective Communication and Planning: Plan, communicate, and share information with team members using company tools and technology, while following company guidance for daily, weekly, and monthly routines.
  • Maintain a Safe and Engaging Work Environment: Refresh and maintain associate common areas and office areas to support a safe and engaging work environment.
  • Facilitate Orientation and Onboarding: Assist store executive team by facilitating orientation when directed and onboarding new associates accurately, adhering to all compliance guidelines and Kohl's best practices.
  • Monitor and Follow Up on Store Execution: Monitor and follow up on store execution of training, surveys, and audits, ensuring directed timelines are met.
  • Maintain In-Store Technology Devices: Maintain in-store technology devices, including handheld scanners and two-way radios.
What You'll Bring
  • Strong Communication and Interpersonal Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with team members and leadership.
  • Flexibility and Availability: Flexible availability, including days, nights, weekends, and holidays.
  • Decision-Making and Problem-Solving: Experience decision-making and problem-solving in a fast-paced environment.
What We Offer
  • Competitive Pay: Pay starts at $15.55 per hour.
  • Opportunities for Growth: Opportunities for growth and development within the company.