Fertility Care Coordinator Specialist

6 days ago


Hewlett, New York, United States D&D Billing Services Inc. Full time
Job Title: Fertility Care Coordinator

We are seeking a highly skilled and compassionate Fertility Care Coordinator to join our team at D&D Billing Services Inc. The ideal candidate will have experience in reproductive healthcare and excellent communication skills, providing a positive and seamless experience for patients.

Key Responsibilities:
  • Act as the primary point of contact for patients undergoing fertility treatments, providing education, support, and guidance throughout their journey.
  • Educate patients on fertility treatments, procedures, and timelines, ensuring they are fully informed and comfortable.
  • Coordinate appointments, tests, and procedures, ensuring efficient scheduling and timely communication of treatment plans and updates to patients.
  • Provide emotional support and resources for patients and their families, addressing their concerns and escalating issues when necessary.
  • Maintain patient records, ensuring accuracy and confidentiality, and assist with patient financial counseling, including explaining treatment costs, insurance, and payment plans.
  • Coordinate with external laboratories, pharmacies, and other healthcare providers as necessary, and assist in the development and implementation of patient education materials and resources.
Qualifications:
  • Previous experience in fertility or reproductive healthcare is highly desirable.
  • MUST BE BILINGUAL- SPANISH SPEAKING.
  • Exceptional communication and interpersonal skills, strong organizational skills, and attention to detail.
  • Ability to handle sensitive and confidential information with professionalism, and a compassionate, patient-focused attitude.
  • Proficiency in electronic medical records (EMR) systems and other healthcare technologies, and knowledge of fertility treatments, medications, and procedures is a plus.
Benefits:
  • Competitive salary based on experience.
  • Paid time off.
  • Supportive, team-oriented work environment.


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