Customer Service Representative
4 weeks ago
At David's Bridal, we're seeking a skilled Customer Service Representative to join our team. As a key member of our sales floor, you'll be responsible for delivering exceptional customer experiences, ensuring a seamless shopping experience for our clients.
Key Responsibilities:
- Provide personalized service to customers, addressing their needs and concerns in a professional and empathetic manner.
- Utilize our systems and processes to manage customer flow, ensuring a Five-Star Customer Service experience.
- Maintain a high standard of dress and adhere to our store's dress code policy.
- Respond promptly to customer inquiries, providing product and service information with accuracy and enthusiasm.
- Build and maintain long-term relationships with customers, exceeding their expectations and driving loyalty.
Requirements:
- High school diploma or equivalent degree.
- 1-2 years of prior retail experience in an apparel, service, or specialty store environment.
Benefits:
- Competitive hourly pay rates and team bonus.
- Generous Team Member discount.
- Dayforce Wallet - Get Paid Early.
- Vision Care.
- Supplemental Insurances - Critical Illness, Hospital Indemnity, and Accidental Injury.
- 401K Program.
- Discounts for Identity Theft Protection, Home and Auto Insurance, Mobile, and Legal Benefits.
- Pet Insurance.
About Us:
At David's Bridal, we're committed to embracing diversity, equity, and inclusion. We strive to create a culture where all forms of diversity are celebrated and valued. Join our team and be part of a company that prioritizes the well-being and success of its employees and customers alike.
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