Advanced Field Service Technician

2 weeks ago


Garner, North Carolina, United States Morris & Associates Full time
Job Overview

Position: Field Service Technician II

Location: Garner, NC

Company: Morris and Associates

Employment Type: Full Time

Compensation: Competitive Salary + Benefits

About Morris & Associates

Morris & Associates is a leading employee-owned provider of customized process cooling solutions, established in 1949. Our company has grown to serve a diverse range of industries globally, with our equipment operating in 50 countries across five continents. Our commitment to innovation and strong customer partnerships has solidified our reputation as a trusted source for complex process cooling challenges.

Role Summary

The Service Team at Morris & Associates plays a vital role in supporting our partners across various sectors, including meat processing, ice production, seafood handling, and nuclear energy. This position requires a skilled technician with a formal technical background and a minimum of three years of relevant experience. The technician will be responsible for the installation, servicing, and complex repairs of mechanical, electrical, and electronic systems.

Key Responsibilities
  • Maintain a clean driving record.
  • Demonstrate expertise in three-phase motor control systems.
  • Perform refrigeration maintenance and troubleshooting, including ammonia systems.
  • Exhibit welding skills in stainless steel and aluminum; pressure vessel certification is advantageous.
  • Troubleshoot electrical and PLC control systems effectively.
  • Safely replace mechanical and electrical components such as motors, starters, switches, solenoids, pumps, valves, VFDs, and compressors.
  • Respond promptly to unexpected breakdowns.
  • Interpret blueprints, electrical schematics, and construction layouts.
  • Adhere to safe work practices.
  • Collaborate as a team player, demonstrating enthusiasm and pride in work.
  • Work independently with minimal supervision.
  • Travel frequently to provide technical support to clients.
  • Communicate effectively with customers to build trust.
  • Utilize computer and smartphone applications for reporting and documentation.
  • Possess a valid passport or the ability to obtain one after employment.
Physical Requirements
  • Sitting: Up to 10 hours per day.
  • Standing: Up to 10 hours per day.
  • Walking: Up to 6 hours per day.
  • Lifting: Up to 50 lbs (20 times per day).
  • Phone/Keyboard Use: Up to 4 hours per day.
Benefits
  • Health, Dental, and Vision Insurance
  • Paid Vacation
  • Sick Leave
  • Life Insurance
  • Long-Term Disability Coverage
  • Employee Stock Ownership Plan (ESOP)

Note: Candidates must be authorized to work in the U.S. and will be subject to a drug screening and background check.



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