Facilities Operations Coordinator

1 day ago


Los Angeles, California, United States Cynet Systems Full time
Job Title: Facilities Coordinator

We are seeking a skilled Facilities Coordinator to join our team at Cynet Systems. As a key member of our facilities management team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our facilities.

Key Responsibilities:

  • Respond to customer requests and triage work orders in a timely and efficient manner.
  • Use integrated workplace management systems (IWMS) to create, assign, and track work orders.
  • Administer daily functions of the IWMS, including adding labor teams to crews and updating zone teams with available resources.
  • Collaborate with the Work Control Supervisor and MRO Manager to provide best-in-class maintenance management and customer service.
  • Properly code work orders with account information for various work types, including preventive maintenance, reactive maintenance, billable work, and project work.
  • Assist customers with entering requests in the IWMS customer portal and mobile app.
  • Review work orders for data quality and ensure accurate property information, crew information, materials, and labor quantities.
  • Support facilities operations and engineering with work management reporting.
  • Support the IWMS configuration for team members and create views specific to trades and work teams.
  • Work with finance and facilities operations and engineering admin teams on cost transfer analysis as needed.

Requirements:

  • High school diploma or equivalent.
  • Minimum 2 years of clerical and/or business administration experience.
  • Minimum 3 years of facilities maintenance help desk experience.
  • Excellent communication skills and ability to work with diverse stakeholders.
  • Experience and knowledge of enterprise business systems and IWMS.
  • Proficient in Microsoft Office (Outlook, Word, and Excel).

Cynet Systems is a leading provider of innovative solutions and services. We are committed to delivering exceptional results and building long-term relationships with our clients. If you are a motivated and detail-oriented individual with a passion for facilities management, we encourage you to apply for this exciting opportunity.



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