Housekeeping Attendant
2 weeks ago
Position Title: Room Attendant
Job Category: Housekeeping
Requisition Number: ROOMA03373
Overview:
At Pacifica Hotels, we pride ourselves on providing a unique and welcoming experience for our guests. As a Room Attendant, you will play a crucial role in maintaining the cleanliness and comfort of our accommodations, ensuring that every guest enjoys a pleasant stay.
Key Responsibilities:
- Follow Pacifica's Pure Stay protocols to guarantee the health and safety of both team members and guests.
- Utilize Personal Protective Equipment (PPE) as required by property-specific guidelines.
- Maintain a positive and friendly attitude while delivering personalized service to hotel guests.
- Effectively communicate with guests and fellow team members to foster a collaborative environment.
- Thoroughly clean guest rooms according to company standards, including making beds, dusting, vacuuming, and sanitizing bathrooms.
- Adhere to the time guidelines for room cleaning established by management.
- Ensure all room amenities are stocked and maintained according to company policy.
- Promptly report any items left behind in guest rooms to management.
- Safeguard the master room key and return it at the end of your shift.
- Report maintenance issues that require immediate attention.
- Assist with laundry tasks as needed.
- Notify the Executive Housekeeper of any missing or damaged items.
- Support other team members and departments to enhance overall hotel performance.
- Perform additional duties as assigned by management.
Benefits:
This position offers a comprehensive benefits package, including Medical, Dental, and Vision Insurance, a 401k plan, as well as Vacation and Sick Leave. Team members also have access to a Travel Program, allowing them to explore sister properties at exclusive rates. We value team building and community involvement, encouraging participation in volunteer opportunities and charity events throughout the year.
Qualifications:
Skills:
- Loyal: Demonstrates unwavering support for the organization.
- Team Player: Collaborates effectively with others.
- Detail Oriented: Executes tasks with precision and attention to detail.
- Dedicated: Committed to fulfilling responsibilities with integrity.
Motivations:
- Ability to Make an Impact: Driven by the opportunity to contribute to the success of the team.
- Goal Completion: Motivated by achieving set objectives.
- Flexibility: Thrives when given the autonomy to manage tasks and schedules.
Education:
High School diploma or equivalent preferred.
Experience:
Previous experience in a similar role is preferred, with a focus on basic cleaning skills and effective communication in English.
Physical Requirements:
This role involves frequent walking, climbing stairs, and various physical activities such as bending, lifting, and carrying items up to 20 lbs. Exposure to cleaning agents is also a part of the job.
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