Housekeeping Attendant

2 weeks ago


Los Angeles, California, United States Pacifica Hotels Full time

Position Title: Room Attendant

Job Category: Housekeeping

Requisition Number: ROOMA03373

Overview:

At Pacifica Hotels, we pride ourselves on providing a unique and welcoming experience for our guests. As a Room Attendant, you will play a crucial role in maintaining the cleanliness and comfort of our accommodations, ensuring that every guest enjoys a pleasant stay.

Key Responsibilities:

  • Follow Pacifica's Pure Stay protocols to guarantee the health and safety of both team members and guests.
  • Utilize Personal Protective Equipment (PPE) as required by property-specific guidelines.
  • Maintain a positive and friendly attitude while delivering personalized service to hotel guests.
  • Effectively communicate with guests and fellow team members to foster a collaborative environment.
  • Thoroughly clean guest rooms according to company standards, including making beds, dusting, vacuuming, and sanitizing bathrooms.
  • Adhere to the time guidelines for room cleaning established by management.
  • Ensure all room amenities are stocked and maintained according to company policy.
  • Promptly report any items left behind in guest rooms to management.
  • Safeguard the master room key and return it at the end of your shift.
  • Report maintenance issues that require immediate attention.
  • Assist with laundry tasks as needed.
  • Notify the Executive Housekeeper of any missing or damaged items.
  • Support other team members and departments to enhance overall hotel performance.
  • Perform additional duties as assigned by management.

Benefits:

This position offers a comprehensive benefits package, including Medical, Dental, and Vision Insurance, a 401k plan, as well as Vacation and Sick Leave. Team members also have access to a Travel Program, allowing them to explore sister properties at exclusive rates. We value team building and community involvement, encouraging participation in volunteer opportunities and charity events throughout the year.

Qualifications:

Skills:

  • Loyal: Demonstrates unwavering support for the organization.
  • Team Player: Collaborates effectively with others.
  • Detail Oriented: Executes tasks with precision and attention to detail.
  • Dedicated: Committed to fulfilling responsibilities with integrity.

Motivations:

  • Ability to Make an Impact: Driven by the opportunity to contribute to the success of the team.
  • Goal Completion: Motivated by achieving set objectives.
  • Flexibility: Thrives when given the autonomy to manage tasks and schedules.

Education:

High School diploma or equivalent preferred.

Experience:

Previous experience in a similar role is preferred, with a focus on basic cleaning skills and effective communication in English.

Physical Requirements:

This role involves frequent walking, climbing stairs, and various physical activities such as bending, lifting, and carrying items up to 20 lbs. Exposure to cleaning agents is also a part of the job.



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