Lead Food Service Operations Manager

4 days ago


Charlotte, North Carolina, United States Hooters of America, LLC Full time

About the Opportunity

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We are seeking a skilled and experienced Lead Food Service Operations Manager to join our dynamic team at Hooters of America, LLC.

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Job Summary:

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  • The Lead Food Service Operations Manager will be responsible for overseeing the daily operations of our restaurant, ensuring that we provide exceptional customer service, maintain high food quality, and meet or exceed sales targets.
  • This role will involve managing a team of staff, including servers, bartenders, and kitchen personnel, as well as coordinating with our vendors and suppliers to ensure smooth delivery of products and services.
  • The successful candidate will have strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.
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Key Responsibilities:

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  • Oversee daily restaurant operations, including management of staff, inventory control, and quality assurance.
  • Develop and implement strategies to improve customer satisfaction, increase sales, and enhance the overall dining experience.
  • Manage budgets, forecasts, and financial reports to ensure accurate tracking and analysis of key performance indicators.
  • Build and maintain relationships with vendors, suppliers, and other stakeholders to ensure efficient supply chain management.
  • Coaching and developing team members to achieve their full potential, while maintaining a positive and inclusive work environment.
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Requirements:

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  • High school diploma or equivalent required; degree in hospitality, business administration, or related field preferred.
  • Minimum 2 years of experience in food service management, preferably in a similar environment.
  • Strong leadership and communication skills, with ability to motivate and inspire team members.
  • Excellent problem-solving and analytical skills, with ability to interpret data and make informed decisions.
  • Able to work flexible hours, including evenings, weekends, and holidays.
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What We Offer:

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  • Competitive salary: $60,000 - $70,000 per year
  • Benefits package, including health insurance, paid time off, and retirement plan.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
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Hooters of America, LLC is an equal opportunity employer committed to workplace diversity.



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