Beauty Experience Manager

5 hours ago


Montvale, New Jersey, United States Ulta Beauty Full time
Job Summary

The Beauty Experience Manager is responsible for leading the team to deliver exceptional guest experiences, drive top-line sales growth, and maintain operational excellence in retail and services. This leader will oversee a team of stylists, estheticians, and sales associates, ensuring a seamless and engaging experience for guests. The ideal candidate will have a passion for the beauty industry, excellent leadership skills, and the ability to drive results through performance, people, and process.

Key Responsibilities
  • Develop and implement strategies to drive sales growth, improve guest satisfaction, and maintain operational excellence.
  • Lead and develop a high-performing team, providing coaching, training, and feedback to ensure exceptional guest experiences.
  • Collaborate with cross-functional teams to drive business results, share best practices, and implement company initiatives.
  • Monitor and analyze sales data, guest feedback, and operational metrics to inform business decisions and drive continuous improvement.
  • Ensure compliance with company policies, procedures, and standards, including infection control and dress code.
Requirements
  • Bachelor's degree in a related field or equivalent experience.
  • 2-3+ years of relevant retail management experience, preferably in the beauty industry.
  • Proven leadership skills, with experience in developing and motivating high-performing teams.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work a flexible schedule, including days, evenings, weekends, and holidays.

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