Floor Operations Manager

2 days ago


Woodland, California, United States Westlake Hardware Full time
About Westlake Ace Hardware

Westlake Ace Hardware is one of the largest hardware retailers in the United States, with over 150 neighborhood stores located throughout the country. Our company is committed to providing exceptional customer service and a positive shopping experience for our customers.

Job Summary

The Floor Supervisor will assist with managing overall store operations and assume primary responsibility for store operations in the absence of the General Manager and/or Assistant Managers. This role will also assist in managing and directing staff to achieve company goals and objectives.

Key Responsibilities
  • Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Assist with managing store operations, including opening and closing the store, and ensuring a positive and safe work environment for all associates.
  • Supervise and direct staff to achieve company goals and objectives, including training and development of associates.
  • Assist with inventory management, including receiving, stocking, and cycle counting.
  • Participate in store meetings and contribute to the development of store strategies and initiatives.
  • Communicate effectively with customers, associates, and management to ensure seamless store operations.
Requirements
  • High school diploma or equivalent required; previous retail management experience preferred.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer

Westlake Ace Hardware offers a competitive hourly rate of $18.50, as well as opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.


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