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Retail Sales Associate

2 months ago


Woodland Hills, California, United States Floor & Decor Holdings, Inc. Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Floor Associate to join our team at Floor & Decor Holdings, Inc. As a Sales Floor Associate, you will play a key role in providing exceptional customer service and support to our customers in finding the perfect products for their projects.

Key Responsibilities
  • Connect with customers, ask about their projects, and recommend our products to exceed customer expectations.
  • Provide above-and-beyond customer service and maintain a clean, shoppable, and safe sales floor.
  • Work in cooperation with management and team members to achieve sales goals and maintain a positive work environment.
  • Process customers at checkout, handle refunds and exchanges, and follow established cash, check, and credit card acceptance procedures.
  • Stock, tag, and display merchandise, and create price tags and merchandise signs.
Requirements
  • Must be 18 years or older.
  • Knowledge of basic math skills and customer service experience.
  • Ability to handle multiple tasks and work well under pressure.
  • Some positions may require completion of forklift certifications through F&D.
Benefits
  • Bonus opportunities at every level.
  • Career advancement opportunities.
  • Relocation opportunities across the country.
  • 401k with discretionary company match.
  • Employee Stock Purchase Plan.
  • Referral Bonus Program.
  • A personal holiday and Volunteer Time Off program.
  • Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria).
About Floor & Decor Holdings, Inc.

Floor & Decor Holdings, Inc. is an equal employment opportunity employer and provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.