General Manager

4 days ago

Charleston, West Virginia, United States Apria Full time
Job Summary

The General Manager is responsible for supporting sales efforts and will visit with high-value customers and administration to ensure efficient daily operation of the branch office, including operations, supporting sales through service levels, service, and safety in accordance with Apria objectives.

Key Responsibilities
  • Full P&L responsibility for profit center(s) including both revenue and operating income.
  • Collaborates with senior management to develop, review, update and implement business strategic planning, including sales and financial performance.
  • Responsible for executing sales strategy and growth initiatives by personally building and maintaining relationships with key customers, helping sales team develop impactful territory plans and strategies, and assisting the sales staff to achieve results.
  • Responsible for achieving key focus product starts budget and for cash collections.
  • Utilizes technology and tools to their fullest capabilities in order to support and drive sales growth through exceptional service levels and optimize performance at the branch.
  • Monitors staffing levels, expenditures, asset equipment utilization and inventory levels to ensure maximum profit margins.
  • Ensures the effective operation and management of all functional areas of the branch such as customer service, collections, clinical, distribution, and supporting sales.
  • Responsible for partnering with Managed Care counterpart to understand provider networks and grow market share.
  • Monitors key performance indicators and is responsible for implementing corrective measures.
  • Ensures operational procedures comply with federal, state, local and Joint Commission requirements.
  • Responsible for providing a safe and healthful work environment and preventing injuries by leading and implementing the Safety & Risk Management program for the branch.
  • Performs other duties as required.
Supervisory Responsibilities
  • Responsible for hiring, coaching, developing, and performance management of subordinate staff.
  • Responsible for retention of sales and branch personnel through on-boarding, coaching, mentoring, and development.
Requirements
  • Four year college degree or equivalent experience required.
  • At least 5 years related experience is required.
  • Must reside within an area of primary responsibility.

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