General Manager

4 days ago


Charleston, West Virginia, United States Big Sandy Superstore Full time
Job Title: General Manager

At Big Sandy Superstore, we're committed to delivering exceptional customer experiences and driving sales growth. As a General Manager, you'll play a key role in leading our sales team and driving store performance.

Key Responsibilities:
  • Lead by example, selling to customers and driving sales growth
  • Manage the sales team, providing training and setting goals
  • Effectively communicate with the store's management team and provide support as needed
  • Drive sales through all steps of the sales process
  • Coach sales professionals to improve their sales skills
  • Shadow sales professionals to ensure the sales process is being followed
  • Recognize and address sales professionals' weaknesses during sales interactions
  • Debrief sales professionals after sales interactions to identify areas for improvement
  • Set individual goals for sales professionals based on store goals
  • Communicate regularly with sales professionals on their progress towards goals
Requirements:
  • High energy and enthusiasm for the retail sales environment
  • Strong leadership skills with a team-first attitude
  • Ability to multitask, communicate effectively, and manage time efficiently
  • Willingness to accept a promotion at any location in the assigned region
Education and Experience:
  • High school diploma or equivalent combination of education and experience
  • Previous experience in a customer satisfaction environment preferred
  • Previous retail management/supervisory experience

We're an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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