Asset Protection Specialist

6 days ago


Bloomfield, New Jersey, United States Stop & Shop Full time
Job Title: Asset Protection Associate

At Stop & Shop, we are committed to providing a safe and secure shopping environment for our customers. As an Asset Protection Associate, you will play a critical role in protecting our assets and preventing loss.

Key Responsibilities:
  • Administrative Tasks: Ensure accurate timecard procedures, complete necessary paperwork, and review discrepancies with Store Management Team and Asset Protection Manager.
  • Monitor Store for Customer/Associate Apprehensions: Survey the store for apprehensions of shoplifters, apprehend and detain shoplifters, dishonest associates, and vendors, conduct interviews related to incidents of theft, complete apprehension records and reports, and submit requests for additional data to complete investigations.
  • Monitor Front End/Service Desk for Policy Violations: Observe cashier performance for adherence to procedures, inform Store Manager of any violations, provide counterfeit detection training to front-end associates, monitor usage of counterfeit detection units, and evaluate cashier over/shorts for potential cashier issues.
  • Assure Adherence to Internal Safety Standards: Report OSHA safety violations to Store Manager, participate in safety and accident prevention meetings, complete compactor audits, and inspect interior/exterior of building for physical security issues.
  • Assure Adherence to Internal Security Standards: Conduct spot checks of perimeter/6 p.m. perimeter alarm systems, tour perimeter of store daily, check exits, alarms, storage trailers, and areas where merchandise could be concealed, and coordinate and conduct periodic locker checks.
  • Participate in Total Store Operations: Train existing and new Asset Protection Associates, meet with Store Manager and Asset Protection Manager on a regular basis to report store compliance with safety and security standards, and complete the Asset Protection Refocus program.

This role requires the ability to monitor the store paging system, use a two-way radio effectively, and to question suspects and record their answers accurately. Asset Protection Associates must be able to monitor the store cameras and perform apprehensions while being mobile and able to monitor suspects throughout the sales floor.

An important aspect of an Asset Protection Associate's position is the ability to perform their work undetected by suspected shoplifters. They must also be able to review the contents of trailers that pull up to the loading dock and check on various alarm systems.



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