Customer Experience Ambassador

5 days ago


Louisville, Kentucky, United States Smashburger Full time
Be a Part of the Smashburger Team

As a Guest Service Expert at Smashburger, you will be responsible for delivering exceptional customer service and ensuring a positive experience for every guest. Your key responsibilities will include:

Main Responsibilities
  • Providing Gold Standard service to every guest
  • Being knowledgeable about all menu items and making recommendations to guests
  • Processing POS transactions accurately and following cash handling procedures
  • Personalizing food delivery to meet the needs of each guest
  • Visiting tables after food delivery to ensure guests have everything they need
  • Maintaining a clean and organized restaurant environment at all times

At Smashburger, we are committed to providing a fun and fast-paced work environment. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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