Delivery Experience Agent
3 weeks ago
We are seeking a highly skilled and experienced Delivery Experience Agent to join our team at Best Buy. As a Delivery Experience Agent, you will be responsible for delivering, installing, repairing, and hauling away basic complexity appliances, televisions, and other technology products.
Key Responsibilities- Deliver and install technology products, including home theater equipment and appliances, to customers' homes and other delivery locations.
- Provide exceptional customer service by offering advice on product placement, services, and other content.
- Manage inventory and vehicle maintenance in partnership with other team members.
- Process paperwork and payment, provide feedback to store teams, and complete in-store repairs.
- Train new drivers and lead and assist on two-person jobs, as well as perform work alone.
- 6 months of experience in consumer electronics delivery, integration, network, or repair, or military equivalent.
- Current, valid driver's license.
- Have and maintain a driving record that meets Best Buy's safety standards.
- Ability to carry, lift, push, and pull weights up to 350 pounds alone or up to 700 pounds as part of a team, with the use of a harness, lift, or dolly, with or without reasonable accommodation.
- Must be at least 21 years old.
- Acquire and maintain any state or local licensing, as required, within 90 days of being hired.
- Leadership, decision-making, written and verbal communication, and client relations skills.
- Experience in an in-home installation environment.
- Experience using and learning about technology products.
- Competitive pay.
- Generous employee discount.
- Physical and mental well-being support.
As part of the Best Buy team, you will help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online, and in customers' homes.
We are committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.
Best Buy is an equal opportunity employer.
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