Retail Sales Representative

2 weeks ago


Queenstown, Maryland, United States Columbia Sportswear Full time
COMPENSATION AND BENEFITS
  • Hourly wage of $16
  • Open to applicants aged 16 and above
  • Flexible scheduling with opportunities for career growth
  • Wellness time off to promote your health and well-being
  • Employee discounts available
  • Access to Employee Assistance Program
POSITION OVERVIEW

As a key player in our retail operations, you will contribute to our mission of connecting active individuals with their passions. With over 430 retail locations globally, your role will be vital in ensuring product availability, creating engaging visual displays, addressing customer inquiries, and facilitating a smooth checkout process. You will be instrumental in crafting memorable shopping experiences while supporting the Store Leadership team.

In the role of a Retail Associate, you will act as a brand ambassador, ensuring that customers receive outstanding service through positive interactions. You will utilize your problem-solving skills and sales expertise to respond to customer inquiries and provide compelling product recommendations, all while upholding the values of Columbia Sportswear.

KEY RESPONSIBILITIES
  • Deliver exceptional customer service by addressing consumer inquiries regarding product features, benefits, and availability; engage with customers to understand their needs and preferences.
  • Maintain high standards for visual merchandising, cleanliness, and safety; retrieve merchandise from various locations as needed.
  • Efficiently and accurately perform all cash register transactions, including sales, returns, and exchanges.
  • Support store profitability by accurately handling incoming and outgoing product flow.
QUALIFICATIONS
  • No specific educational requirements (High School Diploma or GED preferred)
  • Up to 2 years of relevant experience
  • Proficient in operating Point of Sale (POS) systems and other in-store technology
WORK ENVIRONMENT
  • Engage in a dynamic work environment that may require physical activity, including lifting items weighing up to 40 lbs.
  • Occasional need to work in a stationary position
  • Strong communication skills are essential
  • Availability for a flexible retail schedule that may vary based on business needs

This job description serves as a general overview of the position's responsibilities and scope within the company. Columbia Sportswear is an equal opportunity employer, evaluating qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Columbia Sportswear is committed to providing reasonable accommodations to individuals with disabilities throughout the employment process. We offer part-time employees a range of benefits designed to enhance their work-life balance, including a 401k plan with company matching, wellness benefits, and employee discounts.



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