Customer Service Representative

2 weeks ago


Maplewood, Missouri, United States H&R Block Full time
About H&R Block

H&R Block is a leading provider of tax preparation and financial services. We believe in the power of people helping people, and our mission is to provide help and inspire confidence in our clients, associates, and communities everywhere.

Job Summary

We are seeking a highly motivated and customer-focused Receptionist to join our team. As a Receptionist, you will be the first point of contact for clients and will be responsible for providing exceptional customer service, answering phone calls, and scheduling appointments.

Key Responsibilities
  • Answer phone calls and greet clients in a personalized and friendly manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients according to their preferences
  • Ensure all client needs are met during service
  • Maintain office cleanliness and organization
Requirements
  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task and prioritize tasks
  • Strong organizational and time-management skills
  • Computer proficiency with Microsoft Office
Why Work for H&R Block

We offer a dynamic and supportive work environment, competitive compensation and benefits, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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