Field Operations Manager

4 weeks ago


Charlotte, North Carolina, United States Home Clean Heroes of North Charlotte Full time
Job Description
As a Field Supervisor with Home Clean Heroes of North Charlotte, you will be responsible for leading a team of cleaning professionals in providing exceptional service to our clients. This is a physically demanding role that requires a strong work ethic, attention to detail, and excellent communication skills.

Key Responsibilities:
  • Lead a team of cleaning specialists in providing top-notch service to clients
  • Coach and train team members to ensure they meet our high standards
  • Perform quality assurance inspections to ensure our high standards are met
  • Re-route customers and adjust schedules as needed
  • Perform in-home estimates and provide quotes to clients
  • Assist with laundry management and chemical inventory
  • Repair equipment and perform basic vehicle maintenance
  • Field customer calls and direct them to the correct team member

Requirements:
  • 2+ years of experience in a customer-facing role
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment
  • Physical stamina to perform cleaning tasks
  • Valid driver's license

What We Offer:
  • Paid training program
  • $18-$25 hourly rate
  • Company car provided while working
  • Uniforms and equipment provided
  • Comprehensive benefits package

About Us:

Home Clean Heroes of North Charlotte is a leading provider of cleaning services in the Greater Charlotte area. We are committed to providing exceptional service to our clients and creating a positive work environment for our team members.



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