Community Engagement Coordinator

2 weeks ago

Howell, United States The Annex Management Group LLC Full time

POSITION SUMMARY:

The Annex Management Group LLC is in search of a Community Engagement Coordinator. This role is ideal for individuals who value a customer-centric philosophy, are dedicated to our mission, and take pride in enhancing the lives of our residents. The Community Engagement Coordinator will be accountable for delivering exceptional customer service, supporting our organizational objectives, and ensuring adherence to all relevant housing regulations and programs.

KEY RESPONSIBILITIES:

Responsibilities include, but are not limited to:

  • Delivering outstanding experiences for residents, vendors, community partners, investors, and property owners.
  • Implementing superior community resident services that positively influence their lives.
  • Ensuring top-notch property aesthetics and curb appeal.
  • Assisting the Community Manager in managing property performance metrics, including achieving target occupancy rates and adhering to budgetary constraints.
  • Complying with company policies and standard operating procedures.
  • Meeting LIHTC (Low Income Housing Tax Credit) program standards, including household qualifications, annual recertifications, and reporting requirements.
  • Supporting the Community Manager in maintaining accurate documentation for all internal and external reports.
  • Assisting with daily financial management tasks, including accounts receivable and payable.
  • Following health and safety protocols.
  • Performing additional duties as assigned.

WORK ENVIRONMENT:

The characteristics of the work environment are representative of those encountered while performing essential job functions. Reasonable accommodations may be made for individuals with disabilities to perform essential functions:

  • Fast-paced office setting with varying noise levels.
  • Collaboration required both independently and as part of a team.
  • Daily verbal and face-to-face interactions.
  • Frequent computer usage is necessary.
  • Utilization of standard office equipment.
  • Confidentiality of client information must be maintained.

EMPLOYMENT TYPE:

Full-time/Non-Exempt

COMPENSATION:

Hourly Rate: $21.10

BENEFITS:

Included benefits are:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance
  • Paid Time Off

QUALIFICATIONS:

To excel in this role, candidates must meet the following qualifications:

  • Property management experience is preferred but not mandatory.
  • Experience in Affordable Housing is a plus.
  • 1-2 years of management experience is preferred.
  • A genuine passion for positively impacting residents' lives.
  • A strong work ethic and eagerness to grow within a dynamic company.
  • Ambitious and adaptable to a fun, entrepreneurial environment.
  • Ability to manage multiple tasks independently.
  • Effective communication and listening skills.
  • Basic understanding of accounting and budgeting.
  • Capability to handle multiple projects with frequent interruptions.
  • A valid U.S. driver's license is required.

TECHNICAL SKILLS:

Required technical skills include:

  • Proficiency in social media and MS Office software.
  • Willingness to utilize job-related technology tools effectively.

PHYSICAL DEMANDS:

The physical demands necessary to perform essential functions include:

  • Frequent walking, standing, and sitting within the work area.
  • Driving for business-related purposes.
  • Regular walking throughout the community.

EDUCATION:

A High School Diploma or GED is required.

TRAINING:

Mandatory training includes:

  • Annual fair housing training.
  • State agency compliance training.
  • Other company-required training.

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