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Accounts Receivable Supervisor

2 months ago

San Diego, California, United States Rady Children's Physician Management Services Full time

Position Overview:

Rady Children's Physician Management Services is seeking a dedicated and experienced individual for the role of Billing Supervisor. This position is vital in ensuring the efficient management of our accounts receivable team.

Key Responsibilities:

  • Supervise and assess the performance of accounts receivable personnel.
  • Proactively identify challenges and develop strategic solutions to enhance collection processes and improve cash flow.
  • Ensure accurate billing practices and timely follow-ups.
  • Assist incoming callers by addressing inquiries or directing them to the appropriate department.
  • Handle challenging patient interactions with professionalism, addressing concerns and providing effective resolutions.
  • Deliver clear and comprehensive information to patients regarding procedures and instructions, ensuring their understanding.
  • Adhere to HIPAA regulations, maintaining confidentiality in all patient-related matters.

Qualifications:

  • Minimum of three to five years of supervisory experience in a medical billing environment.
  • Proven ability to lead, motivate, and hold team members accountable.
  • Exceptional interpersonal skills for effective communication with customers, staff, physicians, and management.
  • Ability to maintain composure in fast-paced and high-pressure situations.
  • Experience with EMR systems is preferred.
  • A high school diploma or equivalent is required; a Bachelor's Degree is preferred.

Employee Benefits:

  • Student Loan Repayment
  • Tuition Assistance Program
  • Medical, Dental & Vision Coverage
  • Matching 401k
  • Paid Time Off & Paid Holidays
  • Employee Assistance Program
  • Group Life and AD&D Insurance

Rady Children's Physician Management Services is an Equal Opportunity Employer.