Customer Service Team Lead

3 days ago


Bedford, Ohio, United States Penske Full time

Penske, a leading logistics and transportation company, is seeking a highly skilled Customer Service Representative to join their team in a Fueler/Washer role.

About the Role

As a Customer Service Representative at Penske, you will be responsible for handling incoming sales and customer service calls in a busy Corporate Sales Center. Your key responsibilities will include explaining sales procedures, responding to inquiries, inputting customer information into the Salesforce.com database, coordinating work with departments, and assisting with sales transactions and related administrative work.

Key Responsibilities
  • Handle incoming sales and customer service calls in a fast-paced environment
  • Explain sales procedures and respond to customer inquiries in a professional manner
  • Input customer information into the Salesforce.com database accurately and efficiently
  • Coordinate work with various departments to ensure seamless communication and execution
  • Assist with sales transactions and related administrative tasks
Benefits

Penske offers a competitive salary range of $45,000 - $65,000 per year, depending on experience, as well as opportunities for career growth and development within the company. Additionally, employees receive a comprehensive benefits package, including health insurance, retirement plans, and paid time off.



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