Client Care Team Lead
4 weeks ago
Purpose of Role:
As a key member of the Choice Of New Rochelle In team, the Client Care Supervisor will oversee a team of client care coordinators, ensuring the delivery of high-quality case management services to individuals with mental health and/or chronic health conditions.
Key Responsibilities:
- Supervise, train, and develop client care coordinators to address client needs, resolve issues, and connect clients to resources.
- Monitor and verify monthly Medicaid billable services.
- Lead and coach the team to develop problem-solving, communication, and advocacy skills.
- Develop relationships with outside agencies to ensure effective care coordination.
Requirements:
- Valid Driver's License
- BA in Human Services, Psychology, or 5 yrs equivalent work experience.
- 2 yrs prior supervisory experience is highly preferred.
- Computer literacy required.
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