Restaurant Operations Manager

5 days ago


Methuen, Massachusetts, United States Margaritas Full time

Margaritas Mexican Restaurant, the largest privately owned Mexican restaurant in New England, is seeking a skilled Shift Leader to oversee daily operations and team members during scheduled shifts. As a Shift Leader, you will be responsible for managing cash, resolving conflicts, and ensuring the smooth operation of your shift.

Key Responsibilities:

  • Provide direction and feedback to team members to ensure excellent service and a positive work environment
  • Train and coach new employees to develop their skills and knowledge
  • Ensure health and safety standards are followed and maintained
  • Address customer and employee complaints in a professional and timely manner
  • Resolve conflicts between workers and foster a positive team dynamic

Requirements:

  • Proven experience as a Shift Leader or relevant managerial role
  • Knowledge of the industry and relevant health and safety regulations
  • Commitment to excellent service and a positive work environment
  • Strong leadership skills and ability to make decisions quickly
  • Strong problem-solving aptitude and ability to work well under pressure

Margaritas values its team members and offers a dynamic and supportive work environment. If you are a motivated and experienced leader looking for a new challenge, we encourage you to apply.



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