Customer Support Associate

3 weeks ago


Yucca Valley, California, United States Diversified Heating and Cooling Full time

Estimated salary for this position is around $45,000 per year.

About the Role

We are seeking a Service Desk Professional to join our team at Diversified Heating and Cooling. As a Customer Support Associate, you will be responsible for providing excellent customer service, resolving product issues, and scheduling appointments.

Key Responsibilities
  • Handle customer inquiries and complaints in a timely and professional manner
  • Provide detailed information about our products and services to customers
  • Troubleshoot and resolve product issues and concerns efficiently
  • Document and update customer records based on interactions

In addition to these key responsibilities, the ideal candidate will have strong communication skills, ability to prioritize tasks, and positive attitude. Previous experience in customer-facing roles is preferred but not required.

The company description states that we strive to provide quality work and excellent customer service. We pride ourselves on building long-lasting relationships with our clients.

Benefits of Working with Us
  • Friendly and supportive work environment

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