Case Manager

The case manager will provide support and service linages to residents within the program. Coordinate services and ensure quality care to the residents.

ESSENTIAL ACCOUNTABILITIES:

• Routinely visit apartments and moving freely through the apartments to observe and evaluate level of functioning of residents.

Provides direct care services to resident, including planning and implementation of goals and training, which will develop and enhance activities of daily living skills.  These include but are not limited to:

• Budgeting
• Grooming
• Nutritional planning
• Use of public transportation/travel training
• Use of community resources/community integration
• Shopping/menu planning
• Housekeeping
• Socialization skills
• Physical health maintenance
• Assertiveness/self advocacy training

• Responsible for all necessary written documentation including:  functional assessments, initial and updated; medication update; progress notes and reports; annual and quarterly service plans; etc. 
• Screens candidates for residential placement – this may require attendance at  hospital or day treatment program; participates and attends meetings/trainings at various sites that require following different route of travel to worksite; participates in resident meetings and conduct all 30-day follow-ups on discharged residents.
• Assists residents in planning and coordination of recreational/social activities, this may require escorting residents to these activities and/or participate in moderate physical activities as part of this task. 
• Attends all staff meetings; ensures that all resident meetings take place on a timely basis.
• Accountable for the opening and all follow-ups necessary for new apartments; responsible for the maintenance, up keep and safety of assigned apartments.
• Reports and documents all incidents to immediate supervisor and/or the Director of Behavioral Health within 24   hours; maintains all resident files on a monthly basis.
• Responsible for crisis intervention.
• Monitors environmental plant issues and report all issues to immediate supervisor and/or Director of Behavioral Health.
• Participates in activities of other staff members in their absence or during periods of staff shortage.
• Represent the agency at meetings and trainings not otherwise specified.

 
QUALIFICATIONS:

• An associate's degree in human services; or high school diploma with (2) years experience in the human services field. New York State driver's license and access to a vehicle required.  

About WellLife Network:

ABOUT US: Since 1980, WellLife Network, has been meeting the growing challenges of individuals with intellectual/developmental disabilities and mental illness. Our multidisciplinary approach and centralized referral process help to ensure that each person we serve receives the appropriate range of services and level of care, with an individual treatment plan, coordinated by highly competent and supportive case management professionals. In its early years, WellLife Network operated and maintained community residential facilities for people with developmental disabilities and mental illness, and provided programs of care, service, habilitation, rehabilitation, and social and recreational activities, in a home-like environment. Partnerships Make It Happen For almost four decades, WellLife Network has changed, evolved, and expanded, while remaining true to its mission of meeting the diverse needs of New York communities, businesses, and society and assisting those we serve to achieve greater personal and economic independence. WellLife Network has a long and valued tradition of working in partnership with the government, the business community, private philanthropy, and our colleagues in the nonprofit sector to offer proactive responses to society’s social and economic challenges. Since its founding, the WellLife Network culture has been marked by program growth and organizational development. A Network of Services - A Culture of Caring and Best Practices Today, with an annual operating budget of $100 million, a workforce of 1,800 staff, interns, and volunteers, and an affiliate subsidiary company, WellLife Network delivers critical services in the areas of behavioral health, intellectual/developmental disabilities, housing, co-occurring substance abuse behaviors, family support, vocational training, and care management. These services meet the pressing needs of more than 25,000 individuals and families annually, some 2,000 New Yorkers every single day. A culture of caring, best practices models, a spirit of innovation, and a commitment to measuring results and producing high returns on investment drive our work. A key element to our successful growth is our focus on technology, financial viability, and quality assurance – critical infrastructure supports that enable WellLife Network to deliver services with cost-efficiency, effectiveness, transparency, and accountability in a manner that mirrors the standards of high-performing business enterprises.

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