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Residential and Event Services Custodian SO-02

2 months ago

Ithaca, New York, United States Higheredmilitary Full time

About the Role:

The Support Custodian SO-02 is a critical member of the Higheredmilitary Residential and Event Services team, responsible for ensuring the cleanliness and operational readiness of key public use areas. This includes lobbies, offices, classrooms, conference rooms, dining halls, restrooms, and other assigned community use facility spaces.

Key Responsibilities:

  • Assess custodial maintenance needs and execute tasks to ensure high standards are consistently met.
  • Regularly demonstrate effective interpersonal and customer service skills to effectively and clearly communicate with a variety of building guests and students.
  • Consistently and effectively perform both highly-detailed and labor-intensive custodial support tasks.
  • Demonstrate the ability to be creative and flexible at all times as schedules, shifts, locations, and daily tasks change rapidly to support special events or unforeseen circumstances.

Requirements:

  • High School diploma or equivalent with at least 1 year of relevant experience in a customer service field, or an equivalent combination of experience and education.
  • Must be able to effectively read and write in English.
  • Basic computer knowledge and troubleshooting experience.
  • Must possess and maintain a valid NY State driver's license.
  • Able to lift 50 lbs. consistently throughout the shift moving tables, chairs, etc.
  • Able to operate necessary power equipment (i.e. floor machines, vacuums, buffers, etc.).
  • Able to climb an 8 ft. ladder.
  • Able to stand for long periods of time.
  • Must be able to work in all weather conditions and extreme temperatures for extended periods.
  • Must be free of debilitating dust allergies, or have the ability to manage such allergy.

Preferred Qualifications:

  • Additional education beyond high school or additional experience in a custodial role.
  • Knowledge and previous experience working in a Student Center, Event Center, and/or Conference Center operation preferred.
  • Previous experience performing event setups (i.e. experience setting up tables, chairs, equipment, skirting, etc.) as well demonstrated proficiency in basic audiovisual support.