Senior Manager

5 days ago


New York, New York, United States American Express Full time
About the Role

We are seeking a highly motivated and experienced Senior Manager to join our Control Management team within Global Commercial Services. As a key member of our executive office, you will play a critical role in collaborating across the organization to create and manage a strong control environment.

Key Responsibilities
  • Work closely with the VP to set, refresh, and ensure execution of goals and priorities
  • Balance day-to-day business priorities with the executive office and broader organization
  • Manage team communications, operational processes, and organizational planning
  • Support and drive cohesion across the team, including execution of new routines and initiatives
  • Actively participate in colleague engagement strategy and support learning and development initiatives
  • Develop high-quality presentations for senior leadership and stakeholders
  • Provide strategic support on a range of issues and lead ad hoc strategic projects
Requirements
  • Highly motivated self-starter with ability to achieve successful results in a fast-paced environment
  • Proven ability to balance multiple tasks with excellent organization skills and attention to detail
  • Demonstrated ability to navigate white space and reprioritize business needs
  • Autonomous problem solver with solution-oriented approach
  • Proven ability to communicate clearly and effectively, both verbally and in writing
  • Ability to analyze and synthesize data, draw relevant insights, and communicate recommendations
  • Ability to create compelling presentations and visual representations of initiatives and processes
  • Demonstrated experience building and maintaining strong relationships across partner teams
  • Must have a strong sense of integrity and ability to handle sensitive issues with complete confidentiality
  • Sound business judgment and customer-first approach
  • Bachelor's Degree
  • Proficiency in Microsoft Outlook and Office, including Word, PowerPoint, and Excel
Preferred Qualifications
  • Experience in a consulting or business strategy context
  • Knowledge of Operational Risk or Control Management practices
About American Express

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities


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