Digital Operations Commercial Specialist

3 days ago


Hallstead, Pennsylvania, United States Peoples Security Bank and Trust Company Full time

Company Overview

Peoples Security Bank & Trust Company, established in 1905, is a leading community bank in Eastern Pennsylvania. Headquartered in Scranton, PA, we serve customers across the region, offering a range of financial services.

Salary Estimate

The estimated annual salary for this role is $55,000 - $65,000, based on national averages and industry standards.

About the Role

We are seeking an experienced Digital Operations Commercial Specialist I to join our team. As a key member of our electronic banking function, you will be responsible for supporting commercial customers with ACH/Wire maintenance, Remote Deposit products, BillPay, and Online Banking services.

Key Responsibilities

  • Provide telephone support for branch staff and customer support line
  • Support, process, and maintain ACH/Wire maintenance, reports, and program initiatives for commercial customers
  • Support, process, and maintain various Remote Deposit products; along with their transactions, reports, and program initiatives
  • Support, process, and maintain various BillPay products; along with their transactions, reports, and program initiatives
  • Support, process, and maintain various Online Banking products; along with their transactions, reports, and program initiatives
  • Perform various types of maintenance on system, such as adding and removing account access, changing member status, monitoring new/closed accounts, resetting passwords, etc.
  • Provide support for various Operations tasks

Requirements

  • A high school diploma or equivalent required
  • Minimum one (1) year of related banking experience normally required
  • Strong communicative skills, proficient reading, writing, grammar, and mathematics skills, proficient interpersonal relations and communicative skills, proficient PC skills

Benefits

  • Medical Plans
  • Dental Plan
  • Vision Plan
  • Life Insurance
  • Disability Insurance
  • 401(K) Plan
  • ESOP Plan
  • Paid Time Off
  • Paid Holidays
  • Employee Assistance Program
  • Banking Classes
  • Internal Advancement Opportunities


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