Store Manager

4 days ago


Round Rock, United States EssilorLuxottica Full time

About EssilorLuxottica

EssilorLuxottica is a leading global player in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses.

Job Summary

The Store Manager is a key leadership role within EssilorLuxottica, responsible for delivering exceptional customer experiences and driving business results in our retail stores.

Key Responsibilities

  • Customer Service Excellence
    • Ensure that customers receive unparalleled service and support in our stores.
  • Team Leadership
    • Provide coaching and training to team members to enhance their skills and knowledge.
  • Business Performance
    • Analyze sales data and customer feedback to identify opportunities for improvement and implement action plans to drive business growth.
  • Store Operations
    • Oversee the day-to-day operations of the store, including inventory management, visual merchandising, and store maintenance.
  • Partnerships and Collaborations
    • Work closely with our optometrists and other stakeholders to deliver exceptional customer experiences and drive business results.

Requirements

  • Education
    • High school diploma or equivalent required.
  • Experience
    • 4+ years of management or supervisory experience in retail or a related field.
  • Skills
    • Strong leadership and communication skills.
    • Ability to analyze data and drive business results.
    • Knowledge of optical theory and merchandise.

Preferred Qualifications

  • Education
    • College degree or equivalent preferred.
  • Experience
    • Previous experience in customer service and retail preferred.
  • Skills
    • Knowledge of current store merchandise and optical theory.
    • High level of business acumen, including detailed knowledge of EssilorLuxottica's business systems.


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