Keyholder (PT) - Somerset Collection

2 weeks ago


Troy, Michigan, United States UNTUCKit Full time
Job Description

We are seeking a highly motivated Part Time Keyholder to join our team at the Somerset Collection. As a Keyholder, you will be responsible for creating a cohesive work environment that inspires engagement among associates.

Core Values: Be Kind, Own It, Work Together, Communicate, Mentor, and HAVE FUN

Responsibilities:

  • Create a positive and productive work environment that fosters associate engagement
  • Embody the UNTUCKit Core Values in daily interactions
  • Confidently execute UNTUCKit University training and participate in daily chat-in activities
  • Provide exceptional customer service to ensure high levels of satisfaction
  • Assess customer needs and provide assistance and information on product features
  • Maintain a clean and organized stock room
  • Open and close the store
  • Ensure a tidy sales floor
  • Remain knowledgeable on products offered and discuss available options
  • Cross-sell products to enhance customer experience
  • Collaborate with coworkers to provide excellent customer service
  • Contribute to brand decisions through customer feedback and observations

Requirements:

  • Proven work experience as a Sales Associate
  • Basic understanding of sales principles and customer service practices
  • Proficiency in Apple products and G-suite, Omni-channel POS systems
  • Solid communication and interpersonal skills
  • Customer service focus
  • Ability to work independently in the store
  • Flexibility with scheduling and availability to work retail hours
  • High school degree

Benefits:

  • Retirement Plan (401k)
  • Paid Time Off and Public Holidays
  • Training and Development Opportunities
  • Casual Working Environment
  • Wellness Resources


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