Retail Sales Lead

2 days ago

Troy, Michigan, United States Fabletics Full time
About the Role

Fabletics is seeking a highly motivated and customer-focused Sales Lead to join our team at Somerset Collection in Troy, MI.

Key Responsibilities
  • Provide a best-in-class retail store customer experience and support in Sales & Operations.
  • Enable customers to shop seamlessly between our website and retail stores using cutting-edge technology.
  • Work alongside the Store Manager, store supervisors, and a team of highly personable associates to help customers Live their Passion.
  • Drive customer engagement inside and outside of the store environment through store events & promotions, community projects, and training.
  • Communicate inventory and training needs to the Store Manager to increase overall customer experience.
  • Maintain store-merchandising guidelines that make the store easy to shop and add value to the customer's purchase journey.
  • Actively participate in providing and nourishing feedback to the Store Manager to continuously improve the business.
  • Meet and exceed store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards.
Requirements
  • 1-year minimum of work experience within a retail environment.
  • Prior retail management experience is a plus.
  • Knowledge and familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition, and other healthy activities.
  • Ability to socially interact with customers, employees, and business partners inside and outside of the store environment.
  • Ability to work with large teams.
  • Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
  • Familiarity with retail inventory and P.O.S. systems.
  • Self-motivated, a good communicator with an innate ability to bring the best out in others.
  • The ability to multi-task, set priorities, and work well under pressure.
  • Flexibility in work hours, open to work evenings, weekends, and national holidays.
About TechStyleOS

TechStyleOS is the globally integrated Operations and Services provider behind some of the fastest growing online fashion brands in history, including Fabletics, Savage X Fenty, JustFab, ShoeDazzle, and FabKids.

We help brands launch, scale, and grow across product categories and geographically, with capabilities spanning technology, data science, supply chain management, fulfillment, customer service, and more.

Our unique approach is powered by our proprietary, end-to-end tech platform that enables the brands we serve to deliver a level of personalization, value, and satisfaction that are unrivaled in the fashion industry.

Equal Opportunity Employer

Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law.

We champion a vibrant workplace culture that thrives on diversity and do not tolerate discrimination or harassment.

We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all.

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