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Automotive BDC Sales Consultant
2 months ago
Position Overview: Our family-owned dealership is on the lookout for a motivated individual with a solid background in the automotive sector, specifically in new and used vehicle sales. We are currently seeking an experienced BDC Sales Consultant to enhance our team. This is an excellent opportunity for those who aspire to excel in their careers.
What We Offer: As part of our organization, you will benefit from a comprehensive compensation package that includes:
- Competitive salary with performance bonuses
- Paid Time Off for community service
- Paid vacation, sick leave, and holidays
- Basic life insurance coverage
- 401K retirement plan
- Health, dental, and vision insurance
- Additional insurance options such as:
- Term life insurance
- Short-term and long-term disability coverage
- Healthcare and dependent care reimbursement accounts
- Pet insurance
Key Responsibilities: In this role, you will be tasked with selling vehicles while ensuring optimal levels of profitability, volume, and customer satisfaction. You will report directly to the BDC Manager.
Qualifications:
- High School Diploma or equivalent required
- At least 1 year of experience in an Automotive BDC role (preferred)
- Minimum 1 year of customer service experience over the phone
- Strong communication skills, both verbal and written
- Availability to work weekends
- A drive and passion for success
- Professional demeanor and work ethic
- Bilingual candidates are preferred but not mandatory
- Able to manage multiple tasks in a fast-paced environment
- Team-oriented and committed to high customer service standards
- Valid driver's license required
Essential Duties:
- Engage with potential customers responding to inquiries through our website.
- Coordinate with relevant departments to address customer questions and concerns.
- Provide administrative support as necessary.
- Manage documentation and prepare necessary reports.
- Maintain a follow-up system to encourage repeat and referral business.
- Continuously update knowledge about products, features, and inventory.
- Focus on customer satisfaction as the foundation of our business.
- Set personal goals aligned with dealership productivity standards and develop strategies to achieve them.
- Complete service management reports as required.
- Participate in service meetings and training sessions.
- Adhere to all company policies and procedures.
- Perform additional duties as assigned.
- Occasionally conduct physical inventory checks.
Explore the opportunities available at our dealership and discover what we can offer you.
