BDC Coordinator

1 month ago

San Bernardino, California, United States Moss Bros. Chrysler Dodge Jeep Ram San Bernardino Full time
About the Role

We are seeking a highly motivated and customer-focused BDC Coordinator to join our team at Moss Bros. Chrysler Dodge Jeep Ram San Bernardino. As a BDC Coordinator, you will play a critical role in providing exceptional customer service and support to our customers and sales teams.

Key Responsibilities
  • Respond to customer inquiries and provide timely follow-up on sales appointments
  • Utilize CRM tracking system to manage customer interactions and sales leads
  • Collaborate with sales teams to provide customers with initial product information and direct them to dealership resources
  • Present financing options to customers based on their needs
  • Follow up with leads that are not ready to make an appointment or no-show
Requirements
  • At least one previous role based in customer service experience
  • Excellent teamwork and communication skills
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Valid driver's license
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment

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