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Client Support Specialist
2 months ago
Are you enthusiastic about providing support and service to clients? Consider the rewarding position of Customer Service Representative at FYZICAL Therapy and Balance Centers. In this vital role, you will serve as the primary point of contact for our esteemed clients, ensuring a seamless experience at our advanced facility.
As a leader in the physical therapy sector, FYZICAL is committed to transforming the landscape of healthcare with tailored treatment strategies. By joining our team, you will benefit from opportunities for professional growth, access to innovative tools, and exceptional guidance from our leadership.
If you are eager to contribute to a forward-thinking organization that emphasizes personalized care and career progression, the Customer Service Representative position offers you the chance to collaborate with a highly regarded team and gain access to outstanding professional development resources.
Key Responsibilities
- Oversee patient scheduling, manage appointments, and respond to phone inquiries
- Gather and maintain patient information and referrals
- Facilitate effective communication between patients and healthcare professionals
- Process financial transactions, verify insurance details, and manage documentation
- Coordinate mail distribution and liaise with billing departments
- Assist with patient intake, scheduling, and clinic referrals
- Engage with physicians, office managers, and clinical staff
Essential Qualifications
- High school diploma or equivalent
- Valid driver's license and dependable transportation
- Excellent communication, organizational, and multitasking skills
- Positive demeanor, integrity, and compassion towards patients
