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Retail Management Professional

2 months ago

Mt Vernon, Illinois, United States FIRST CASH FINANCIAL SERVICES INC Full time

Job Summary

We are seeking a highly motivated and experienced Retail Management Professional to join our team at First Cash Financial Services Inc. as an Assistant Manager. As a key member of our management team, you will be responsible for leading our retail operations and ensuring exceptional customer service.

Key Responsibilities

  • Lead and manage a team of sales and customer service representatives to achieve sales and customer satisfaction goals.
  • Develop and implement sales strategies to drive revenue growth and improve customer engagement.
  • Manage inventory, cash handling, and merchandising to optimize sales and minimize losses.
  • Provide exceptional customer service and resolve customer complaints in a professional and timely manner.
  • Collaborate with other departments to achieve business objectives and improve operational efficiency.

Requirements

  • 1+ years of experience in retail management or a related field.
  • Proven track record of achieving sales and customer satisfaction goals.
  • Strong leadership and communication skills.
  • Ability to work independently and as part of a team.
  • Computer literacy and ability to operate common office machines.

What We Offer

  • Competitive base hourly rate plus commission.
  • Opportunities for advancement and professional growth.
  • Comprehensive training and development programs.
  • Full-time employees receive a full comprehensive benefits package after 60 days of employment.