Retail Sales Associate

2 months ago


Mt Vernon, Illinois, United States Ross Dress for Less Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Ross Dress for Less. As a Retail Sales Associate, you will play a critical role in providing an exceptional shopping experience for our customers, while also maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Provide excellent customer service by greeting customers, answering questions, and resolving issues in a friendly and professional manner.
  • Merchandise Presentation: Maintain a visually appealing store environment by merchandising products, restocking shelves, and ensuring a clean and organized store.
  • Operations: Assist with daily store operations, including processing transactions, handling customer returns, and maintaining store inventory.
  • Teamwork: Collaborate with other sales floor associates to achieve sales goals, provide support, and maintain a positive work environment.
Requirements
  • Communication Skills: Excellent communication and interpersonal skills to effectively interact with customers, colleagues, and management.
  • Problem-Solving Skills: Ability to resolve customer complaints and issues in a professional and courteous manner.
  • Attention to Detail: Maintain a high level of attention to detail to ensure accurate processing of transactions and maintenance of store inventory.
  • Physical Demands: Ability to stand for long periods, lift up to 25 pounds, and move quickly around the store.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Eligibility for benefits, including medical, dental, and vision insurance, after a specified period of employment.
  • Training and Development: Ongoing training and development opportunities to enhance your skills and knowledge.


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