Shelter Support Specialist

18 hours ago


Boston, Massachusetts, United States Pine Street Inn Full time
Job Description

We are seeking a dedicated and compassionate Guest Services Specialist to join our team at Pine Street Inn. This role requires a high level of energy, patience, and understanding when working with guests who may be experiencing mental illness, addiction, or other challenges.

Responsibilities:

  • Providing direct care to guests, including assistance with daily living tasks
  • Assessing guest needs and developing plans to address them
  • Collaborating with other staff members to ensure seamless service delivery

Requirements:

  • Education: High School diploma or GED
  • Experience: Minimum of one (1) year of experience in the Human Services field
  • Skills: Trauma-informed care, Motivational Interviewing, and crisis intervention techniques


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